The Coastal Carolina Vacations Team

Rental Manager

With her primary real estate experience being in Property Management for 12 years, Laura earned her Real Estate license in 2010. Laura says the best part of her job is creating and maintaining owner relationships. Growing up vacationing on the Outer Banks with her family, Laura made the permanent move to the Outer Banks from Alexandria, Virginia in 2002. She currently lives in Kill Devil Hills with her Husband and 2 children, who keep her busy. When she does have some spare time, she loves camping in the mountains, gardening, and enjoying the beach.

Phone: (866) 938 - 7497

Vacation Specialist

Hilary has the pleasure of assisting our vacationing guests throughout their rental experience. Whether it is finding and booking the perfect home or answering any questions that may arise, you can count on Hilary. She has been a vacation rentals professional in reservation sales and guest services for the last 3 years and is currently in the process of becoming an NC Provisional Broker. Being a local to the Outer Banks since 2000, she is grateful to raise her son, Soren, with her husband Troy in a wonderful and unique community. In her free time she enjoys gardening in her greenhouse, paddleboard, and spending time with her family.

Phone: (866) 938 - 7497

Vacation Specialist

Everett is Coastal Carolina Vacations guests' right hand man. He is there to assist vacationing guests throughout their rental experience with anything from finding the perfect home to answering any questions that may arise. Everett has been a local to the Outer Banks since 1998. He is an NC Broker with over 20 years of local hospitality and rental experience, meaning you're sure to be able to rely on him for your vacation needs. In his free time, he loves adventuring outdoors with his two young boys; fishing, kayaking, riding bikes, and hiking the Nags Head Woods Preserve.

Phone: (866) 938 - 7497 

Operations Manager

Austin holds the role of Operations Manager at Coastal Carolina Vacations. He has the responsibility of leading all activities across the Maintenance, Housekeeping, and Pool & Spas operations to ensure complete satisfaction on all ends.

Tackling a challenge is one of Austin’s strong suites. Being passionate about his job, you’ll find him consulting with employees while strategizing procedures. Stating, “Knowing I’m apart of one’s memorable vacation, is one of the best feelings anyone can have”.

Austin was born and raised in rural Eastern North Carolina. Attending North Carolina State University, he continued his studies in Agriculture. Working on a farm at a young age, Austin pursued to learn more about what he grew up doing. A few years later he’d find a career he loved and was passionate for, the Hospitality Industry, on the beautiful Outer Banks of North Carolina. Catch Austin outside of work either at the beach or doing small yard projects.

Phone: (252) 489 - 4702

Customer Care Advisor

Miranda has the pleasure of assisting customers with any needs regarding housekeeping, maintenance, and pools & spas during their stay. Born and raised on the Outer Banks, her local knowledge provides customer's with expert insight for the area. Miranda loves to fish, boat, and hit the beach in her free time. The Outer Banks is special to her because of how unique the islands are, the local community support, and of course the beach!

Phone: (866) 938 - 7497 

Customer Care Advisor

Makenna assists guests during their stay with any housekeeping, maintenance, or pool & spa needs. Born & raised on the Outer Banks, Makenna has a plethora of local knowledge to share with customers. She loves to bake, cook, play volleyball, and hang out by the pool in her free time. Growing up with family in the Vacation Rental Industry on the OBX, she has a special appreciation for those who choose to vacation here. Makenna now has the pleasure of sharing her love of home with guests alike.

Phone: (866) 938 - 7497

 

Web Specialist / Administration Support

Teresa handles the data management and administrative support to ensure the website runs smoothly. She has lived on the Outer Banks since 2000 and has 16 years of experience in vacation rentals. Teresa has been an NC broker for 10 years. In her free time, Teresa loves to spend time with her children and grandchildren. You may even see her out on her Harley Davidson.

Phone: (866) 938 - 7497

Marketing Coordinator

Raised on the Outer Banks, Rachel has watched the islands change and gain in popularity. Her passion for brand management, content creation and design, paired with her extensive knowledge of the OBX, affords marketing the islands to come both naturally and easily to her. Having started her career as a real estate photographer, Rachel has an eye for what sells your property. Her passion is ensuring that your home is always showcased at its best and she is excited to bring her 20 years of experience to the Coastal Carolina Vacations team!

Phone: (866) 938 - 7497

 

Accounting / Payroll Processing

Candy has had the pleasure of spending 43 years as an Outer Banks resident. She recently relocated and works remotely from the Eastern Shore of Maryland. With over 10 years of Real Estate and Property Management experience she is entrusted with handling the behind the scenes duties of processing owner funds, reviewing work orders, and payroll for the team. In her free time, Candy enjoys road trips, concerts, reading, yoga, and hanging with her dogs & chickens.

Phone: (866) 938 - 7497 Ext. 406

Owner / CEO / BIC

Owner / COO

Natalia is the Owner and Chief Operations Officer of Coastal Carolina Vacations. In this role, Natalia oversees all business operations to ensure and achieve superb owner and guest satisfaction along with the company’s strategic goals.

Natalia has over eleven years of hospitality experience. During this period, she used her skills to manage high-volume operations and travel around the country to provide operational leadership. She took her career a notch up when she started to analyze and measure all aspects of the vacation rentals model, including operational efficiencies through artificial intelligence platforms, generating “real-time” actionable information for the various departments and locations at which she was involved.

Born and raised in Bogota, Colombia, Natalia always enjoyed exploring other cultures and traveling worldwide. She fell in love with the charm of the Outer Banks in 2004 and moved full-time to what she considered her second home since 2008. In her free time, she enjoys bowling, dancing to Zumba, and hunting sea glass.

Phone: (252) 489 - 4675

Owner / CFO

Wayne manages the finance and accounting operations of the Company. He has owned property on the Outer Banks for 15 years and has been a resident since 2016. He has been a CFO of property management for five years. Wayne loves to hunt, fish, and hang out with his grandchildren in his free time.